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Showing posts from March, 2015

Making Silent participants SPEAK out!

One of the challenges I have faced in my training & facilitation career is how to make timid participants speak! There are few who are ready to voice and at times dominate; there are many who 'get in the groove' with churning questions, however there are those who just keep "mum" even with the best of my efforts. One way I still got many to participate, is by flip-charting answers to questions and then probing further and deeper. The learning was high and interaction was great too. However deep in my heart, I knew that there were the miniscule few who had not been heard. Slowly I learnt to leave them to themselves (come on!, possibly I couldn't really make everyone contribute). And that became a mindset. And then I discovered process facilitation. Not that I was not facilitating whilst training however the truth was that it was still loaded with content and at the back of my mind I had many agreed (With client) learning deliverable to cover. Process fa