Monday, July 20, 2009

Amazing Quote

One of the striking differences between a cat and a lie is that the cat has only nine lives.

Mark Twain (1835-1910)

Tuesday, July 14, 2009

Rain rain come again




Today was a wet rainy day. It had rained all night.

Morning came, and wow!!! I was in Vienna. There is water all around our building.

I stay on the ground floor but our architect /builder (more than 70 years ago) had foreseen water logging on our road. The ground floor is at a height of about 6 feet from the road level. Think of planning and proactivity.

It was wonderful!!! The road was less noisy with only a few BEST buses passing by (all other traffic having stopped). When the bus came the waves also come in. The pleasant breeze was enjoyable too.

Suddenly I remembered that I had a training program to go for. Now I wanted the water to go away. Unfortunately it didn't.

I called up the client and spoke to them. They were accomodating. Raghunath (HR) told me it was fine and to take a call. At about 10 am, water disappeared, called up the client and they said we could still start the session at about 11.30 a.m. So off I was.

Again at about 4 p.m. there was a scare and we had to close the session early. Raghunath arranged for me to be dropped at Bandra by the Co. bus. I was home by 6.30 p.m

It was an eventful fun & enjoyable day.

Friday, July 10, 2009

It's really really funny.

It's really really funny.

I know of Training Companies whose Trainers are made to claim (who dares ask for proof from the Trainers?) on the floor that their training interventions reduced attrition in client companies, but when it comes to their own Trainers they haven't been able to reduce attrition at all. Many Trainers are leaving sooo soon and that too "hurt" .

One of the reason is that most Training Companies (my previous experience and of my network of trainers experiences tell me) don't have any HR processes at all. The Owners / Franchisees run Training Companies like "lalas" with autocratic form of leadership. They don't even let their teams know how much business they do. These are the same guys who 'teach' client participants that other styles of leadership should be used.

Another reason is payments of dues...
I remember a hilarious incident.... I and the Training Co's BD Manager, were observers to a training program being delivered by the Master Trainer (Owner /Co-Chairman too!!!) of the Training Company I was associated with. The program was for Intelenet and the topic was "Execution".

The grand statement made to participants (most of them Sales and Operation guys) of this organisation by the Master Trainer was "How motivated would you feel if your incentives or salary doesn't reach you by the 30th of the month?". "Would you really be on "fire" (drive the execution) or would you loose interest in execution?" The participants nodded a "NO".

We observers both looked at each other and laughed (we were at the behind of the room). The fact was this Training Company never paid on time. The salaries / training fees were paid by the end of the next month and the incentives weren't paid to the BD's even after 6 months and that too after reducing what was agreed.

Talk about "Preaching exactly opposite of what you do". And that too by so-called Master Trainer and the Owner.

Do you know of any other reason?????? Do share as comment.

Do you know of Training Companies who have HR processes and are ethical and true first to their teams... do share as comment?

Wednesday, July 1, 2009

Coaching in Presentation Skills / Public Speaking


In L&T, for a particular division in Mumbai, I coach small teams in delivering an effective presentation internally to their organisation's seniors. At times the coaching is to Supervisors who have to deliver a session to their newly promoted Supervisors. Recently it was for a competition. The fun of coaching such teams is that I'm working with practical application of the learning.

In training workshops, the skills are surely enhanced but chances are many of these participants may not get an opportunity to present for the next many months.

Presentation Skills / Public Speaking isn't like cycling or swimming.... once learnt, learnt for life. With these skills if you loose out on applying it regularly (at least once a week) the 'enhancement' starts coming back to the original position.

If organisations, do not provide opportunities to practice the skill on a regular basis, then the training effectivness (and thus the ROI) may suffer. Can the trainer really be blamed for this?

Or else do what this division of L&T does.... practical application.

Quotation of the Day